How could this happen? : managing errors in organizations
2018
Books
The first comprehensive reference work on error management, this text blends the latest thinking with state of the art industry practice on how organizations can learn from mistakes. Jan Hagen collects insights from the leading academics in this field, covering the prerequisites for error reporting, such as psychological safety, organizational learning and innovation, safety management systems, and the influence of senior leadership behavior on the reporting climate.
Main title:
How could this happen? : managing errors in organizations / edited by Jan U. Hagen.
Author:
Hagen, Jan U., editor
Imprint:
Basingstoke, Hampshire : Palgrave Macmillan, 2018.
Collation:
286 pages : illustrations (black and white, and colour) ; 24 cm
Audience:
Specialized.
ISBN:
9783319764023 (hbk. :)
Language:
English
BRN:
1087998
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Milton Keynes Central Library | Adult non-fiction | 658.4 HAG | Available |