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Frequently asked questions

You can find opening times and locations for all our libraries on the Your local library page. 


  • Public pcs are available in all libraries apart from Westcroft, Woughton and Kingston.
  • We also have a Wi-Fi printing service available using Kuario.
  • Kuario Wi-Fi printing and photocopying is available in all libraries in Milton Keynes apart from Woughton.

For more information on how to access and use our Kuario wifi printing facilities visit the eLibrary Help page.

    The best way to contact us is by email. You can email us at library.enquiries@milton-keynes.gov.uk

    You can also phone us on 01908 254050 (Mon to Fri 9-6, Sat 9-5).

    If you join online you can access most of our eresources immediately with your membership number.
    To join the library online you need to complete the online form. You'll be given a borrower number and PIN.
    Once you have joined you can borrow free eBooks, eComics, eAudiobooks and eMagazines using Libby. Plus we have an exclusive collection of eAudiobooks available with BorrowBox. You will also be able to access PressReader which offers over 7000 popular publications from the UK and all around the world in 60 languages.
    Visit the eLibrary Help page for more information.

    No you don't need to login to search the library catalogue. You will however need to login if you want to place a reservation, request, add a review or tag to items. If you login before searching the library catalogue, we will remember your details for the duration of your login session and you will not need to enter your details again to use these services.

    In order to place a reservation, you first need to perform a search using the Library Catalogue. As you browse through the records retrieved by your search, you can place a reservation for individual titles or for a set of titles. Please refer to the section on placing reservations in the How To help page for details.

    If you can't find the item you are looking for in our collection, you could try the search in the SELMS catalogue. This allows you to search the collections of all the library authorities in the South East Library Management System. Items in the SELMS catalogue are £4.00 to reserve. If you think the item you are looking for would be useful to have in the Library, you can suggest a purchase instead. Some charges may apply for this service. You will need to log in to use this service.

    Yes you can. Please refer to the section on renewing loans in the Using My Library help page for details.

    • Search for the book you want to review.
    • Click on the button to 'Add a review'. This will display the review form for you to complete. If you're not already logged in you will be prompted to log in.
    • Select the star rating you wish to assign.
    • Enter your comments, then submit your review.
    • Your comment will be reviewed by staff before being published on the catalogue.

    If you are logged into the library catalogue, your wish list will not be deleted. They will remain until you decide to remove them.

    You can add items to a wish list if you are not logged in, however this will normally be kept on the system for two days. It will be automatically cleared after this time.

    Please refer to the My wish list help page for more information on how to use this facility.

    If you have forgotten your password and we have a record of your email address, we can send you an email containing a link for resetting your password. Please contact us if you don't have an email address.

    Go to the Reset PIN page and follow the prompts on the screen.

    An email with a link for resetting your password will be sent to your registered email address.